Warranty Policy

At Gimmick BD, we are dedicated to providing high-quality products and ensuring customer satisfaction. Our Warranty Policy outlines the terms and conditions under which our products are covered. Please read this policy carefully to understand your rights and our commitments.

General Warranty Terms

  1. Coverage Period:

    • The standard warranty period for most products is one year from the date of purchase, unless otherwise specified.
    • Specific products may have different warranty periods, which will be clearly stated on the product page and purchase documentation.

  2. What is Covered:

    • Manufacturing defects and malfunctions under normal use during the warranty period.
    • Replacement or repair of defective parts or products, at our discretion.

  3. What is Not Covered:

    • Damage caused by misuse, abuse, or neglect.
    • Normal wear and tear, including scratches, dents, and cosmetic damage.
    • Unauthorized modifications or repairs.
    • Accidental damage, such as drops or spills.
    • Damage caused by external factors, including but not limited to, natural disasters, power surges, and extreme environmental conditions.

Warranty Claim Process

  1. Proof of Purchase:

    • To initiate a warranty claim, you must provide proof of purchase, such as an order number, receipt, or invoice.

  2. Contact Us:

    • Contact our customer service team via email at support@gimmickbd.com or call us at [Your Customer Service Phone Number].
    • Provide detailed information about the issue, including product model, purchase date, and a description of the problem.

  3. Evaluation:

    • Our team will evaluate your claim and may request additional information or evidence, such as photographs or videos of the defect.

  4. Resolution:

    • If your claim is approved, we will provide instructions for returning the product.
    • Depending on the nature of the defect, we will either repair the product, replace it with a new or refurbished unit, or issue a refund.
    • We will cover the cost of shipping for returns and replacements within the warranty period.

Limitations and Exclusions

  1. Third-Party Products:

    • Products not manufactured by Gimmick BD but sold through our website may have different warranty terms provided by the original manufacturer. Please refer to the manufacturer’s warranty policy for details.

  2. Extended Warranty:

    • Extended warranties may be available for purchase on select products. These extended warranties offer additional coverage beyond the standard warranty period.

  3. International Purchases:

    • Warranty claims for products purchased outside of our primary market may be subject to additional terms and conditions.

Important Information

  • Data Backup: Before sending any electronic device for repair or replacement, please ensure all personal data is backed up. We are not responsible for data loss.
  • Service Availability: Warranty services are subject to availability and may vary by region.
  • Policy Changes: Gimmick BD reserves the right to amend this Warranty Policy at any time. Any changes will be posted on our website and will apply to purchases made after the effective date of the change.

Contact Us

If you have any questions or need further assistance regarding our Warranty Policy, please contact our customer service team:

Thank you for choosing Gimmick BD. We are committed to ensuring your satisfaction with every purchase.